- Paralympian Andy Barrow to lead new panel to continually review and improve policy and practice
- New accessibility app will use inclusive design principles
- Innovative features added to customer information systems will provide automatic updates of toilets availability on trains and lift availability at stations
- New highly trained roving Mobile Assistance staff to be deployed at stations
A host of new measures are coming in this year that have been designed to improve the travel experience on Southeastern services for anyone who has a disability or mobility issue. They are part of the operator’s new Accessible Travel Policy that is now available following approval by the Office and Rail and Road (ORR).
See the full article in Rail business Daily Paralympian Andy Barrow to lead panel ensuring Southeastern trains are accessible to all | RailBusinessDaily