A message from our partners at Brighton & Hove Buses

Passenger Survey

We want to know how service disruption affects you if you are older or disabled.

We would like to have a better understanding of what impact this has on you, your journey and/or your onward journey.

We will use the information you give us to try and work out ways we can help your journey go more smoothly, even when external factors beyond our control cause problems in operating your local service.

Please click here to fill in the survey or call us on 01273 886200 if you would like one of our customer service advisors to fill it in on your behalf.

Our commitment to you

We are committed to providing the highest levels of customer service and would like to thank you for helping us achieve this by filling in this survey.

We will use the information provided to improve our present services as well as plan for future ones.

It is essential that all our services are accessible for all. More details on all our accessible initiatives can be found at buses.co.uk/accessibility