A programme delivered by expert Optalis Travel Trainers, funded by Community Rail Network, to empower and promote the use of public transport for individuals with disabilities and their carers. To develop an understanding of lived experience and what can be done to promote inclusive travel.
Individuals participated in group sessions, facilitated by Optalis, which covered multiple components of travelling and what to expect. This included:
-Travelling safely and taking responsibility for personal safety
-What support is available on the bus & train
-Planning, preparation and what to expect
-Buying tickets and using technology
The programme increased confidence of the participants using SWR, Wokingham Station, and Reading Buses. Participants stated they were reassured of the safety procedures in place, know how to report concerns, increased understanding of ticket and barriers. Carers are more confident supporting people to use public transport.
It showed me how to take the bus and train on my own….. I found it very helpful because they have staff to come and help us if we get stuck or struggling on the barriers or the ticket machine.